Review Detail
4.0 1 0.5
Restaurants
Never checked on us
(Updated: September 13, 2021)
Rating
4.0
I'm a fan of McAlister's Deli. But this outlet does not have a self-service drink bar so you need to get refills at the counter or when an employee comes around to check on you.
Although we were there close to an hour, no employee did come by and ask if we needed refills (there were only 3 other tables occupied then) so we had to go up to the counter. Unfortunately, the lines at the counter were starting to get long and so we had to wait.
Fairly recently, McAlister's Deli added a tip line to their credit card payment device. I normally tip but it seems that if they aren't going to check on you for refills, I'm wasting money as the outlet is then just the same as many other fast food restaurants.
I did give this outlet 4 stars as I'm still a McAlister's fan but its just not up to the same level as the one we normally go to and which has a self-service drink bar.
Although we were there close to an hour, no employee did come by and ask if we needed refills (there were only 3 other tables occupied then) so we had to go up to the counter. Unfortunately, the lines at the counter were starting to get long and so we had to wait.
Fairly recently, McAlister's Deli added a tip line to their credit card payment device. I normally tip but it seems that if they aren't going to check on you for refills, I'm wasting money as the outlet is then just the same as many other fast food restaurants.
I did give this outlet 4 stars as I'm still a McAlister's fan but its just not up to the same level as the one we normally go to and which has a self-service drink bar.
